Terms & Conditions

The owner and operator of this website is UOW Pulse ABN 28 915 832 337. 

Use of this website is subject to these Terms of Use. 
1. Prices are in Australia Dollars.
2. Please ensure the delivery address and receiver name for your order is accurate and complete. UOW Pulse cannot take responsibility for any orders that may go missing due to incorrect information provided by you. 


  • Price Match Guarantee is available on textbooks to current UOW Pulse members only. Proof of current membership must be shown at the time of purchase.
  • Price Match Guarantee is available in-store only. Please show proof of cheaper price of identical product to the store manager.
  • The Price Match Guarantee is applies to identical products with the exact ISBN, in new condition and in the same format. The identical product must be in stock at an Australian retailer with physical stores or selected Australian online book retailers.
  • UniShop will match the price of identical products immediately in stock at online retailers including bookdepository.com, booktopia.com.au, zookal.com and Amazon Australian website. The product must be lower than UniShop’s price once all shipping costs and any additional charges have been accounted for.
  • The price being matched must be inclusive to any postage charges which would be applied to the identical product
  • Price March Guarantee excludes peer-to-peer marketplaces (“other sellers on Amazon” or “fulfilled by Amazon”, and all types of Buy and Sell marketplaces”).
  • Books that receive a price match credit cannot be returned.
  • Limit one price match per title per customer.
  • Not valid with any other offer
  • Clearance items are not eligible for Price Match Guarantee.
  • This policy is subject to periodic change at management’s discretion. 


  • UniShop online orders must be completed prior to 10:00am Australian Eastern Standard Time (AEST) or Australian Eastern Standard Daylight Savings Time (AESDT) - whichever is the current operating time zone to be eligible for Express Click & Collect pick-up after 2pm on the same date stock levels permitting.
  • Only valid Monday - Friday. Offer excludes weekend orders.
  • To collect your click & collect order from UniShop's UOW Wollongong campus store, you must show a copy of your order along with valid personal identification at the Click & Collect counter located in rear of the store, Building 11 Northfields Ave, University of Wollongong.


  • Discount available storewide
  • Not valid with any other offer
  • Customer must be a current UOW Pulse member to receive the discount offer and use their Pulse membership number in the “Apply Discount code” box.
  • App must be shown and logged into if applying discount in store
  • No rainchecks
  • Excludes textbooks


  • International shipping available to USA, UK, China, India, UAE, Singapore, Malaysia and Hong Kong.
  • Items in categories UOW Merchandise, Clothing and Graduation are able to be shipped overseas
  • The shipping calculation goes up to 20kg. A message is displayed with the shipping cost that we will contact you for a difference if the weight is above 20kg.
UOW Pulse ABN 28 915 832 337